News
Changes to Payment Providers
Posted by Rob Dhasi on
Regretfully we will no longer be able to accept Paypal as a payment method. Although all of the items we sell online are classified as non-prescription in Canada, they are available only by prescription in many of the countries we ship to. This goes against Paypal policy and therefore we will no longer provide Paypal as an option. Going forward Moneris Solutions will be our sole payments provider. Moneris is Canada's largest processor of debit and credit card payments and are responsible for processing more than 3 billion transactions each year. We are confident Moneris is the best solution for...
Canada Post Employee Lock out
Posted by Pam Gill on
Dear Customers As it stands, there will be Canada Post Lockout starting next week. We will be using UPS as our preferred shipping partner during the Canada Post Job Action. UPS expects a major increase in volume during the Canada Post work stoppage and has informed us to expect shipping delays. Please take this into consideration if your packages seem to be taking longer to get to you. Also for Customers outside of Canada, UPS does not unfortunately offer an option similar to the Canada Post Non-Tracked Shipments. Due to this we will only be able to offer the more...
Canada Day Holiday
Posted by Pam Gill on
Dear Customers We will be closed on July 1st for the Canada Day Holiday, please factor in the extra day for shipping times.